Overview
This article provides an introduction to the DXI Enterprise Feedback Suite (EFS), a comprehensive platform for managing feedback and surveys. It covers the core modules and optional features of the suite, offering insights into its functionality and capabilities.
Information
The Enterprise Feedback Suite is a powerful tool designed to help organizations collect, manage, and analyze feedback. This article focuses on the various modules and features that make up the EFS platform.
Core Modules
The Enterprise Feedback Suite consists of several core modules that form the foundation of the platform:
Projects
The Projects module focuses on creating and managing surveys through a graphical interface. It allows users to design questionnaires that follow research methodology, create a fluid participant experience, and trigger additional workflows for follow-ups or actions and alerts.
People
The People module is designed to manage participant data across different surveys and feedback initiatives. It supports the collection and management of background/profile data, participant recruitment, profile surveys, data quality rules, and automated processes like pulse survey send-outs and participant quarantine rules.
Portals
Portals provide an online space for connecting with participants, allowing quick and easy launch of discussions and surveys without relying on traditional email invitations.
Website
The Website module includes a content management system integrated within EFS Panel. It allows for the creation and maintenance of panel websites with integrated functions such as registration and contact forms.
MySight
MySight empowers users to manage, edit, and customize online dashboards. It offers advanced functionality for data analysts to perform ad-hoc analysis of any data. MySight is embedded in the Portals module, combining feedback-related activities in one place.
Platform Administration
This module provides tools for managing users, libraries, software options, and user profiles. It also offers access to various support options.
Optional Modules
In addition to the core modules, the Enterprise Feedback Suite offers several optional modules to enhance its functionality:
Report Manager
The Report Manager allows businesses to generate ad hoc reports based on standard report templates. This feature enables quick responses to management requests and provides deeper insights at no additional cost.
Tivian Access
Tivian Access is a security module that can be integrated into existing SSO infrastructure to mitigate bad password habits and enhance the overall security of TIVIAN applications.
Leadership
EFS Leadership is a module optimized for multi-source feedback processes, particularly 360° leadership surveys. (Note: This is a legacy module and should not be confused with the new Leadership 360 offering from Tivian.)
Dashboard neo
Dashboard neo enables users to create ad-hoc dashboards for surveys quickly and easily share them via a link.
FAQ
What is the main purpose of the Enterprise Feedback Suite?
The Enterprise Feedback Suite is designed to help organizations collect, manage, and analyze feedback through various modules that handle surveys, participant management, data visualization, and reporting.
Can I create surveys without coding skills?
Yes, the Projects module provides an intuitive graphical interface that allows users to create surveys without requiring any scripting skills.
How does the People module help with participant management?
The People module manages participant data across different surveys, supports recruitment processes, runs profile surveys, and implements data quality rules and automated processes like pulse survey send-outs.
What is the difference between MySight and Dashboard neo?
MySight is a core module embedded in Portals that offers advanced data analysis and customizable dashboards. Dashboard neo is an optional module specifically designed for quick creation and sharing of ad-hoc survey dashboards.
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